Jess works in the breast screening program in their local hospital. They would like to incorporate trauma-informed care principles and provide a safe environment for patients who come in for mammograms.
Jess can build a trauma-informed care practice by using the bold-faced strategies with their patients. The non-bolded options should be avoided, as they will not be helpful.
- Ask if the client has ever had the procedure or had difficulties with the procedure before
- Explain the procedure: provide an overall description and also explain why this is being done
- Show the patient what you are going to do before doing it
- Ask for permission before touching the patient
- Do the mammogram quickly before the patient has a chance to get scared
- Ask what will make the patient more comfortable
- Tell the patient that you are the expert so they should listen to you and do what you say
- Check-in regularly throughout the procedure to see how the patient is doing
- Tell the patient, “Of course, it is going to hurt, but you are a grown-up, right?”